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Category: Call Recording

Call Recording

5 Life Lessons I Learned By Recording All My Business Calls

I screwed up. Last week I found out my startup would need to spend a few thousand dollars in legal expenses to convert from an LLC to a C-corp. The reasons are too boring to go into, but suffice it to say we don’t have a choice and it’s going Read more…

By Sam Gaddis, 4 years ago March 27, 2018
Call Recording

The Definitive Guide to Recording Phone Calls

We’ve all heard the message alerting us that “this call may be recorded” while sitting on hold for a support person to help us troubleshoot an unresponsive gadget. But this is just one example of the ways businesses use recorded calls for training and documentation purposes. Readers interested in recording Read more…

By Sam Gaddis, 5 years ago January 23, 2018
Call Notes

How Active Listening Can Dramatically Improve Your Business Calls

The best professionals realize that success comes from close listening instead of slick “objection handling” or de-escalating talk-tracks. Only by understanding the needs and wants of the prospect or customer can professionals understand how best to communicate with them.

By David Epstein, 5 years ago January 5, 2018
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  • 5 Life Lessons I Learned By Recording All My Business Calls
  • Perfect recall on every phone call. Learn more.
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