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Category: Legal Considerations

Call Recording

The Definitive Guide to Recording Phone Calls

We’ve all heard the message alerting us that “this call may be recorded” while sitting on hold for a support person to help us troubleshoot an unresponsive gadget. But this is just one example of the ways businesses use recorded calls for training and documentation purposes. Readers interested in recording Read more…

By Sam Gaddis, 3 years ago January 23, 2018
Legal Considerations

Which States Let You Record Phone Calls?

We’re in the business of making it easier to index and search your voice data — of course, that requires actually recording calls. But certain states have important disclosure requirements for call recording, so here’s a helpful guide.

By Sam Gaddis, 3 years ago December 26, 2017
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